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QUESTions

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WORKSPACES

Do I have 24/7 access to my office?

You sure do – 24/7/365. One of the main benefits of having a full time office is that you can come and go as you please, on a schedule that fits your lifestyle!

Are there any hidden fees?

Never. We are very clear from the beginning about all the costs associated with having an office at Quest Workspaces. Charges for optional services and any incidentals are clearly spelled out in our marketing pieces and again in our Welcome Package when you move in.

Can I individualize my office/decorate/bring my own furniture?

Our centers are furnished in a consistent manner, so bringing your own furniture is discouraged. But feel free to make your office your home-away-from home! We encourage our Questers to bring an area rug, lamps, artwork, photos … anything that makes your office all about you.

Do I have access to other offices and locations?

Yes!  This is one of the major benefits of being a client at Quest.  With 8 locations in Florida, 1 in Manhattan and more on the horizon, we offer you the ability to conduct meetings in locations other than your home center.

What are your hours of operations?

We are staffed 8:30 to 5:00, Monday through Friday. But you have 24/7/365 access to your office.

What is included in my office rent?

We offer so much in your monthly fee! In addition to your private furnished office, you receive reception service, a phone handset and phone service, an internet connection and access to WIFI, mail receipt service, free coffee & tea in our Café, plus 8 complimentary hours of meeting room time in over 1,000 partner locations.

How long of a commitment is required?

To get the best value, we encourage a 12-month term; however 6-month terms and even 30 day terms are available.  We will work with you to meet your needs.

Why should we choose Quest?

Because we are the BEST! And not just because we say it but through our actions and the experience that every single Quester who has walked through our door can tell you. Our Founder and CEO, Laura Kozelouzek, is an entrepreneur and small business owner – so we know exactly what your needs are! Just take a look around and you’ll see it’s more than just office space for us.

How many people can work out of my office?

That depends.  We look at your business requirements and find the right size office that fits the needs your team.

How do I get started?

Do you have your laptop with you?  Then that’s all you need to move in!  Because we take care of the rest.  Once you sign your Service Agreement and pay your first invoice, we can set you up – literally – within 3 hours.

VIRTUAL SERVICES

Will my clients know this is a virtual office?

Not unless you tell them!  Your secret is safe with us.  You’ll find no branding of Quest or any other businesses within the lobby of our business centers.  Anyone that comes to meet you will assume the entire center is YOURS.

Will my company show up on the lobby listing?

For a nominal monthly fee, we can list your company name on the lobby directory.

Do I have access to the building after hours?

As a Virtual Office client, you have access when our team is on-site, from 8:30 to 5:00 Monday through Friday.

Can I use conference rooms at other locations?

Yes! With 8 locations in Florida, 1 in Manhattan and more on the horizon, we offer you the ability to conduct meetings in locations other than your home center. Rates vary from location to location, so always check with your center manager first.

What is a virtual office? How does it work?

A Virtual Office gives you a professional address with reception and mail services, along with access to a private office, conference rooms and business services on an as-needed basis. You can have part or all of this without the high cost of overhead or the hassle of maintaining a full-time office location. So go ahead and work from home; your clients will never know when you have a Virtual Office with Quest!

What happens if someone comes in looking for me and I’m not there?

We tell your visitors whatever you’ve asked us to say.  If you haven’t left instructions, we simply tell them that you aren’t in the office today.  We then offer to pass on any information to you that they want to provide.

What are the admin services provided?

We offer a full menu of services.  View the list on our website here.

What is the mail handling and mail notification procedures?

Mail is received and sorted every weekday. We place your incoming mail in your mailbox for your pick-up during regular business hours. We also offer a service to forward your mail on a schedule that you designate, or we can contact you by phone to review your mail – all for a nominal fee.

Can I sign up online?

Absolutely! Visit our website at www.questworkspaces.com and click here.

MEETING ROOMS

Do you provide catering services?

We do, and it would be our pleasure to handle the details for you.  We have relationships with many local restaurants and caterers so we can handle parties of 2 to 100.  Just tell us what you need and we’ll take care of it for you.

How will my guest be greeted?

We welcome all visitors with a smile and the offer to help. Once we know they are visiting you, we follow the directions you have provided. We can direct them to the conference room, or notify you to come to the lobby to greet them.

Do I have to sign a contract?

No. We simply require payment prior to your meeting to reserve.

What is the minimum time requirement?

You can reserve any of our rooms for a minimum of 30 minutes.

Are the conference room rates the same at every center?

With the exception of our New York locations – all conference room rates are the same.

Do you offer discounted rate packages?

We offer several conference room packages at discounted rates, plus we can customize a package that works for you. You can purchase them here.

Can the package of hours be used at all locations?

YES! Use your hours at the Quest location most convenient

Do you have video conferencing?

This is currently being considered, but is not available at this time.

Can I book online?

We are happy to have you book your meeting online. Visit our online booking page here.

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